Frequently Asked Questions
Find answers to common questions about our services
Lawn Care Questions
Frequently Asked Questions
Do you need to water your grass?
Yes, you need to water grass to keep it healthy, as it needs about 1 to 1.5 inches of water per week, which can come from rain or manual watering. Watering deeply and infrequently encourages strong, deep roots, so it's better to water for longer periods less often rather than watering lightly every day.
What areas do you serve?
We serve Lancaster, York, Lebanon, Dauphin, Cumberland, and Berks Counties in South-Central Pennsylvania.
How do I schedule a service?
You can schedule a service by calling us at (717) 399-1991, filling out our online contact form, or logging into your customer account.
Do you offer free estimates?
Yes! We provide free, no-obligation estimates for all our services. Contact us to schedule your consultation.
Are your products safe for pets and children?
Yes, we use products that are safe when applied correctly. We follow all manufacturer guidelines and will provide specific instructions for each treatment.
How often should I have my lawn treated?
Most lawn care programs include 6-8 treatments per year, scheduled seasonally for optimal results. We'll recommend the best program for your lawn's specific needs.
Do you guarantee your work?
Yes! We stand behind our work with comprehensive service guarantees. If you're not satisfied, we'll make it right.
What payment methods do you accept?
We accept cash, checks, and all major credit cards. We also offer convenient automatic payment options for recurring services.
How far in advance should I schedule services?
We recommend scheduling at least 1-2 weeks in advance, especially during our busy spring and summer seasons.
Pest Control Questions
Frequently Asked Questions
What pests do you treat?
We treat a wide variety of pests including ants, termites, rodents, wasps, hornets, bed bugs, fleas, ticks, mosquitoes, and more. Contact us for specific pest issues.
Are your pest control treatments safe for my family and pets?
Yes, all our pest control products are EPA-approved and safe when applied by our licensed technicians. We provide specific instructions for each treatment to ensure safety.
How often do I need pest control service?
For general pest prevention, we recommend quarterly treatments. Some specific pests like mosquitoes or ticks may require monthly treatments during active seasons.
Do you offer emergency pest control services?
Yes, we understand that some pest problems require immediate attention. Contact us for emergency service availability.
What should I do to prepare for a pest control treatment?
Preparation depends on the type of treatment. Our technicians will provide specific instructions when scheduling your service, which may include clearing access areas and storing food items.
How long does it take for pest treatments to work?
Results vary by pest type and severity of infestation. Some pests are eliminated within 24-48 hours, while others may take longer. We'll explain what to expect for your specific situation.
Arborist / Plant Health Care Questions
Frequently Asked Questions
Do you need to water your trees?
Yes, you need to water trees, especially newly planted ones and during dry periods, though established trees need less frequent watering. Proper watering is crucial for tree health, helping with photosynthesis, nutrient transport, and defense against pests and stress.
Can I cut my tree to control the height and width?
No, topping is harmful and can weaken trees' regrowth. Proper pruning techniques should be used to maintain tree health and structure while managing size.
How can I tell when my tree needs attention?
Look for dead, broken or overcrowded branches, peeling bark, discolored or distorted leaves, and thinning growth. These are signs your tree needs professional assessment.
How do I protect my trees from storm or wind damage?
Regular inspection and putting trees on a pruning cycle can help mitigate damage. Proper pruning removes weak or dead branches before they become hazards.
How often should an arborist inspect my trees?
Once a year to inspect for insect, mite, or disease pressure and pruning needs. Annual inspections help catch problems early before they become serious.
What is the best time to prune trees?
The best time varies by tree species. Generally, late winter or early spring is ideal for most trees when they're dormant. Our certified arborists can recommend the best timing for your specific trees.
Do you provide emergency tree removal?
Yes, we offer emergency tree services for storm damage, fallen trees, and hazardous situations. Contact us immediately if you have a tree emergency.
Landscaping Questions
Frequently Asked Questions
Do you need to water your plants?
Yes, you need to water plants to keep them alive, as water is essential for their growth and function. Proper watering is crucial because water helps with photosynthesis, nutrient transport, and keeping the plant's structure upright. Watering frequency and amount depend on factors like plant type, weather, and soil conditions, and signs that a plant needs water include wilting, yellowing leaves, or stunted growth.
How do you select plants for my landscape?
We select plants based on several factors including your property's sun exposure, soil conditions, drainage, maintenance preferences, and desired aesthetic. We choose plants that are appropriate for Pennsylvania's climate and will thrive in your specific conditions.
When is the best time to plant trees?
The best times to plant trees in Pennsylvania are spring (after the last frost) and fall (6-8 weeks before the ground freezes). These seasons provide ideal conditions for root establishment. However, container-grown trees can be planted throughout the growing season with proper care.
Do you provide landscape design services?
Yes, we offer comprehensive landscape design services from initial consultation through installation. Our designers work with you to create a customized plan that fits your vision, budget, and property needs.
How often should mulch be replaced?
Mulch should typically be refreshed annually, usually in spring. A 2-3 inch layer of fresh mulch helps retain moisture, suppress weeds, and improve the appearance of your landscape beds.
What is the difference between hardscaping and landscaping?
Landscaping refers to the living elements of your outdoor space (plants, trees, shrubs, grass), while hardscaping refers to non-living elements like patios, walkways, retaining walls, and outdoor structures. Both work together to create a complete outdoor environment.
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